Reference

Terms and Conditions That Govern Your Account

These terms set out the rules under which you access and use yelo247 — covering account creation, deposits via UPI, Paytm or PhonePe, withdrawals, and what we expect…

Applies to all India accountsUPI, Paytm, PhonePe coveredAccount rules clearly statedUpdates notified in advanceContact support for queries
yelo247 Terms and Conditions That Govern Your Account
TERMS SUPPORT CHANNELS

How to Reach Us About These Terms

If any clause in these terms is unclear, or if you want to raise a dispute or request a change to your account under the rights…

Live Chat Reach our support team through live chat directly on the yelo247 platform.
Email Support Send a detailed written query to our support address.
Help Centre Our on-site help centre contains a structured summary of key terms clauses, account rules…
HOW WE HANDLE COMPLIANCE

Data, Security and Your Rights Under These Terms

yelo247 applies consistent account-security and data practices that are described in these terms so you always know where you stand.

Data Handling

We collect only the account information needed to verify your identity, process UPI or Paytm deposits, and fulfil withdrawal requests. Data is stored on encrypted servers and never sold to third parties outside the scope defined in these terms.

Cookie Policy

Cookies on yelo247 are used solely to maintain your session, remember language preferences, and measure page performance. You can manage cookie preferences from the settings panel in your account at any time.

Account Security

Accounts are protected by two-factor verification at login. If we detect unusual access patterns — such as a new device or an unfamiliar location — we place a temporary hold and notify you via the email on file before restoring access.

Data Retention

We keep transaction records and identity documents for the period required by applicable law in your jurisdiction. Once the retention period expires, personal data is deleted or anonymised in line with the schedule set out in the terms.

Your Access Rights

You have the right to request a copy of the personal data we hold against your account. Submit a written request through email support and we will respond within the timeframe specified in the terms — typically within 30 days of receipt.

Requesting Changes

To correct inaccurate account details or update your registered payment method — including switching from Paytm to PhonePe — contact support with your account email and the specific change required. We process correction requests within five working days.

Common Questions About Our Terms and Conditions

The questions below address the clauses that account holders in India ask about most frequently. If your question is not answered here, the full terms document is available from the footer of every page, or you can reach our support team directly through live chat.

Yes, provided access is permitted under the laws applicable in your specific state or territory. It is your responsibility to confirm that using yelo247 is lawful in your location before opening an account and accepting these terms.

We can update the terms at any time, but we will always notify you via your registered email before a material change takes effect. If you continue using the platform after the stated effective date, that action constitutes acceptance of the revised terms.

Funds held in your account wallet at the time of suspension remain yours. Once the suspension is reviewed and resolved, or upon account closure, any verified balance is returned to the original UPI or Paytm source used for the deposit.

Send a written request from your registered email address to our support team. We will confirm receipt and deliver your data summary within the timeframe set out in the terms, typically within 30 days of receiving a complete request.

Yes. Account closure is a right described in the terms. Contact support by email or live chat, state your intention clearly, and we will process the closure. Any remaining verified balance is paid out to your registered PhonePe or UPI account before closure is finalised.

Withdrawals above a threshold defined in the terms require identity verification — a government-issued ID and a recent bank statement or UPI account confirmation. Verification is typically completed within two working days of document submission.

The current version is linked in the footer of every page on yelo247.com. The document is dated at the top; always check the effective date to confirm you are reading the version in force at the time of your query.