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How yelo247 Handles Your Personal Data

This privacy policy sets out exactly what personal data yelo247 collects when you open an account, place a wager or make a deposit via UPI, Paytm or PhonePe…

Data collected only as neededUPI & Paytm transaction privacyYour right to access your dataSecure account data storageContact us to request changes

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What This Privacy Policy Covers

yelo247 Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

yelo247 operates this privacy policy for account holders in regions where access is permitted under local law. We collect personal data including your name, contact details, date of birth verification records, and payment identifiers linked to UPI, Paytm or PhonePe transactions. This data is processed strictly

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for account administration, fraud prevention, and the delivery of our platform services. We do not sell your personal data to third parties for marketing purposes. Retention periods are aligned with applicable legal obligations and internal audit requirements. Where local law in India requires specific data handling
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practices, those requirements take precedence over our general policy defaults. You may request a copy of your stored data at any time through our support channels.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

PRIVACY CONTACT PATHS

Reach Our Privacy Team Directly

If you have a question about how your data is stored, want to correct an error in your account details, or wish to make a formal…

DATA HANDLING PRACTICES

How We Protect and Manage Your Account Data

Every layer of your account — from login credentials to PhonePe deposit records — is handled through defined internal processes that limit access, enforce retention schedules, and log all data requests.

Encrypted Data Storage

All personally identifiable data, including your name, contact details and UPI identifiers, is stored using AES-256 encryption at rest. Access is restricted to authorised personnel with a documented operational need.

Cookie Policy

We use functional and analytics cookies to keep your session active and to understand how our lobby is navigated. You can manage cookie preferences from your browser settings at any time without affecting your account access.

Account Security Controls

Your account is protected by password hashing and optional two-step login verification. We never store your raw password; only a salted cryptographic hash is kept in our systems, invisible even to our own support staff.

Retention Schedule

We retain active account data for the duration of your membership plus the period required by applicable Indian financial regulation. Once that window closes and your account is closed, data is securely deleted or anonymised.

Payment Data Handling

Transaction metadata from Paytm, UPI and PhonePe deposits is retained for audit and dispute resolution purposes only. We do not store full payment instrument numbers; only partial identifiers needed for reference are kept.

Data Request Process

You can request a full export of the personal data we hold about you by contacting our privacy team via email or live chat. We will verify your identity before processing any export, correction or deletion request.

Your Privacy Policy Questions

The questions below cover the most common concerns about how yelo247 collects, uses and protects personal data for Indian account holders. If your question is not addressed here, reach our privacy team directly via live chat or email.

We collect your name, email address, mobile number and the verification documents needed to confirm your identity. Payment identifiers linked to your UPI, Paytm or PhonePe transactions are also recorded for account administration and fraud prevention.

We do not sell your personal data. We may share limited data with payment processors such as UPI networks or Paytm to complete transactions, and with regulatory or law-enforcement bodies where required by Indian law.

We retain your data for the period required by applicable Indian financial and anti-money-laundering regulations after account closure. Once that mandatory window expires, your data is either securely deleted or permanently anonymised.

Yes. Contact our privacy team via email or live chat with your registered account details. After we verify your identity, we will prepare a data export and deliver it to your registered email address within the timeframe permitted by law.

You can update basic details such as your contact number directly in your account settings. For changes to identity documents or legal name records, raise a ticket through the Help Centre so our team can process the correction securely.

We use session cookies to keep you logged in and analytics cookies to understand lobby navigation patterns. You can disable non-essential cookies through your browser settings at any time; this will not lock you out of your account.

Transaction data from UPI, Paytm and PhonePe is stored using encryption and accessed only by staff authorised for audit or dispute resolution. We retain only partial payment identifiers, never full account or instrument numbers.

How yelo247 Handles Your Personal Data

Reach Our Privacy Team Directly

How We Protect and Manage Your Account Data

Encrypted Data Storage

Cookie Policy

Account Security Controls

Retention Schedule

Payment Data Handling

Data Request Process

Your Privacy Policy Questions

01 What personal data does yelo247 collect when I open an account?

02 Does yelo247 share my data with third parties?

03 How long does yelo247 keep my account data after I close my account?

04 Can I request a copy of the personal data yelo247 holds about me?

05 How do I ask yelo247 to correct inaccurate information on my account?

06 What cookies does yelo247 use and can I turn them off?

07 Is my UPI or PhonePe payment data safe with yelo247?

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