Reference

Legal Terms That Protect Your Account

At yelo247, our legal framework is written in plain language so you know exactly what governs your account, how your data moves through our systems, and what rights…

Terms & ConditionsPrivacy PolicyCookie PolicyAccount RulesJurisdiction Notice
yelo247 Legal Terms That Protect Your Account
LEGAL CONTACT PATHS

Reach Our Legal and Compliance Team

If you have a question about our terms, a data request, or a formal legal enquiry, we provide multiple contact routes.

Email Legal Team Send written queries, data-access requests, or formal complaints to our legal address.
Live Chat Support For urgent account-related legal questions, reach our support agents through live chat.
Postal Address Formal written correspondence can be sent to our registered address listed in the full…
DATA AND ACCOUNT SECURITY

How We Handle Your Data and Keep Accounts Secure

We apply industry-standard security measures across every layer of your account — from login to payment records to personal data storage.

Data We Collect

We collect your name, contact details, payment references (UPI IDs, Paytm handles, PhonePe numbers), and activity logs. This data is used solely to operate your account and fulfil our legal obligations.

Cookie Policy

Our site uses functional, analytical, and preference cookies. Functional cookies are necessary for account sessions; analytics cookies help us improve page performance. You may adjust non-essential cookies via the cookie banner.

Data Retention

Account data is retained for as long as your account remains active, plus any period required by applicable law. After account closure, anonymised transaction records may be retained for audit purposes for up to seven years.

Account Security Practices

Passwords are hashed using modern cryptographic standards; we never store them in plain text. Two-factor authentication is available and we recommend enabling it from your account security settings immediately after opening.

Your Access Rights

You may request a copy of your personal data, ask us to correct inaccuracies, or request deletion where local law permits such a request. Contact our legal team by email with proof of identity to initiate any of these requests.

Third-Party Sharing

We do not sell your data to third parties. Data is shared only with payment processors handling UPI, Paytm, or PhonePe transactions, and with regulatory bodies where disclosure is legally required in your jurisdiction.

Frequently Asked Legal Questions

The questions below cover the legal topics we hear about most — account terms, data rights, jurisdiction, and how to make formal requests. If yours is not listed, our compliance team is reachable by email or live chat.

Access to yelo247 is governed by the laws of the jurisdiction where the platform is licensed to operate. Your rights and obligations as an account holder are determined by the governing law clause in our full Terms and Conditions, which you accepted when opening your account.

Access depends on local law and is available only where local law permits. Some Indian states have specific regulations on online gaming; it is your responsibility to confirm that accessing the platform is lawful in your state before proceeding.

Email our legal team with your registered account email address and a valid identity document. We will compile and send your data package within 30 days. Requests made without identity verification cannot be processed for security reasons.

After closure, your identifiable account data is retained only as long as legally required, typically up to seven years for financial records. Once that period lapses, data is permanently deleted or fully anonymised from our systems.

Transaction data processed via UPI, Paytm, or PhonePe is shared only with the respective payment processor to complete the transaction and with regulatory bodies if legally compelled. We do not sell or share payment data for marketing purposes.

If you believe a term has been applied incorrectly to your account, write to our compliance team with full details. We will review the matter and respond within 72 business hours. Unresolved disputes may be escalated through the dispute resolution process outlined in the full Terms document.

We notify account holders by email at the registered address on file before material changes take effect. Continued use of the platform after the effective date of any update constitutes acceptance of the revised terms.